Core service

Insurance audit & supplement recovery

Your shop wrote a thorough estimate. The insurance company came back with something lower. That gap is money you're owed — and recovering it is exactly what we do.

We compare both estimates line by line. We identify discrepancies in labor hours, labor rates, OEM versus aftermarket part substitutions, paint methodology, and excluded operations. We build the supplement. We negotiate directly with the adjuster.

We know Wis. Admin. Code § Ins 6.11. We know Wis. Stat. § 628.46. We know what insurers are required to do — and we hold them to it.

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What we audit

Labor rates & hours OEM vs. aftermarket Paint methodology Pre/post-repair scans Betterment disputes Excluded operations Base coat deductions Overlap deductions Flex additive & materials Sublet vs. additional cost

Insurers we work with

American Family Progressive State Farm Travelers SECURA All major carriers
Service 2

Business consulting

Operational strategy, process improvement, and management support for small and mid-sized businesses. Practical guidance from someone who runs one.

We work across automotive, real estate, and service-based industries. Engagements are hands-on — we work alongside you, not just from a slide deck.

Whether you need help building operational infrastructure, separating business and personal finances, or navigating a growth decision — Tactic Management brings both the strategy and the execution.

Operations design Cash flow planning Process improvement Growth strategy Vendor negotiation
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Service 3

Leadership training

Team development and leadership frameworks grounded in NSLS standards. Built for owner-operators who want their team to grow with them.

Most small businesses don't fail because of a bad product — they stall because the team hasn't grown with the vision. We deliver leadership development that meets your team where they are and builds toward where you need them to be.

One-on-one coaching for owners and group sessions for teams. Workshops, working sessions, and ongoing advisory available in person throughout Wisconsin or remotely.

NSLS-backed Accountability systems Team culture Communication Owner coaching
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Not sure which service fits your situation?

A free 20-minute call is all it takes to figure out where Tactic Management can help most.

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