§ 00 — The Standard

Estimate review & supplement recovery for auto body shops nationwide.

Line-by-line file review against Mitchell CEG and CCC ONE procedure pages. Supplement packages built on statute — not opinion. Direct adjuster correspondence on your letterhead or ours.

Open a File See Terms & Pricing

One file at a time  ·  Until the standard is the floor

Specialist of Record Frederick Baier · WI-001
Coverage Nationwide
Engagement Per File · Retainer
Hours Mon–Thu 8–5 · Fri 8–2 CST

§ 01 — The File

The insurance estimate is not the final word.

Carriers routinely short-pay on labor hours, labor rates, excluded operations, and parts substitutions. Most shops don't have time to fight back.

Discrepancy

Operations marked "INCLUDED" that aren't.

Bolted parts, R&I labor, feather-prime-block — routinely buried inside adjacent lines. The procedure pages say otherwise.

Missing

Operations omitted entirely.

Pre- and post-repair scans, corrosion protection, sand and buff, masking — absent from the carrier's estimate, payable under the file.

Match

Where the file agrees, we say so.

Every reviewed line is logged MATCH, MISSING, or DISCREPANCY. The shop's position is anchored to the platform that authored the procedure.

§ 02 — The Process

From intake to recovery, on the record.

Every file follows the same four-step sequence. No shortcuts. Stage 2 never begins without written shop authorization.

  1. Intake

    Carrier estimate, shop estimate, photos, repair plan, prior correspondence. File assigned a TM ID and locked. No data re-read after intake.

  2. Stage 1 — Discovery Review $125 / FILE

    Every operation cross-checked against Mitchell CEG and CCC ONE procedure pages. Recovery quantified. Delivered within 48 business hours. If recovery is under $400, we recommend stopping here.

  3. Stage 2 — Full Service $300 / FILE

    Complete supplement package, P-page citations, regulatory citations, OEM documentation, excluded operations. Requires written shop authorization before work begins.

  4. Adjuster Correspondence

    Statute-anchored letter on letterhead. Direct negotiation through resolution. Follow-up tracked against applicable acknowledgment windows.

§ 03 — The Work

What a completed Stage 1 looks like.

Real file. Real carrier. Every line logged, every dollar accounted for before Stage 2 authorization is requested.

STAGE 1 — DISCOVERY REVIEW · TM-2024-019 2017 Kia Forte LX · Erie Insurance Group · Cory's Customs Collision Center
Shop Estimate $3,363.12
Insurance Offer $2,177.07
Recovery Identified +$1,186.05
Operation Gap Status
Pre-Repair Scan — 0.5 hr — MATCH
Front Bumper Cover Overhaul — platform time gap (0.6 hr) +$48.00 DISCREPANCY
L Front Door Shell Repair — teardown discovery (2.5 hr) +$200.00 MISSING
Air Cleaner Intake Duct — Erie omitted published 0.8 hr labor +$64.00 DISCREPANCY
Headlamp Aim — not included per Mitchell P-page after R&I (0.4 hr) +$32.00 MISSING

Showing 5 of 32 reviewed lines · Total recovery identified: $1,186.05 · Stage 2 authorized

Frederick Baier, Founder and Specialist of Record, Tactic Management LLC

§ 04 — Specialist of Record

Frederick Baier. WI-001.

Tactic Management was built around a problem nobody was solving. Wisconsin auto body shops were consistently underpaid by insurance carriers — and most shops didn't have the time, tools, or expertise to fight back. That gap extended far beyond Wisconsin.

Every position taken is tied to a procedure page. If it's documented, it's non-negotiable. If it isn't, it isn't argued.

Specialist Profile →

§ 05 — Open a File

Send the estimate. We'll take it from there.

First Stage 1 Discovery Review is free for new clients. No commitment. Just a clear picture of what you're owed.

Open a File See Pricing

One file at a time  ·  Until the standard is the floor